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Vendors

Keep the companies you buy from, with their contacts, rates and compliance documents, so an order or an expense picks them in one click.

Inventory & purchasingUpdated 07/10/2026 · 2 min read

In this article

Before you start

  • The vendor trade licence and VAT TRN, if you have them.

Find a vendor

Open Vendors. The subtitle 1 counts your vendors, the preferred ones and the ones that require review.

The Vendors screen with the summary line, the category pills and the Add vendor button
  1. Summary of your vendors
  2. Filter by category
  3. Add vendor

Use the category pills 2 to narrow the cards. Ranking and Expiring documents are on the same row. Compare puts vendors side by side.

Add a vendor

Click Add vendor 3.

Under Company, enter the Trade name 1, the Trade license # 2 and the VAT TRN 3. Tick the Categories and Service area that apply.

The Company section of the new vendor form with trade name, trade licence and VAT TRN
  1. Trade name
  2. Trade license #
  3. VAT TRN

Under Primary contact, enter the Full name, Email and Phone. Dispatch email is a separate address for documents you send to the vendor.

Under Pricing & SLAs, enter the Hourly rate 1, the Callout fee, the Approval cap, and the response and resolution times 2. Choose the Payment terms.

The Pricing and SLAs section with rates, approval cap and response times
  1. Hourly rate
  2. Response and resolution SLAs

Add the Compliance documents, set the vendor Status, and save.

Status: Active
Meaning: Offered when you create an order or an expense.
Status: Inactive
Meaning: Kept for history and not offered for new work.

Important — A vendor's IBAN is write-only. After you save it, the screen shows only a masked copy.

What this does to stock and the ledger

Adding or editing a vendor changes no stock and posts nothing. What you buy from the vendor does: a posted vendor bill or a recorded expense credits 2101 Vendor Payables, and paying it clears it. See Purchase orders and Record an expense.

Where it sits in the chain

The vendor is the start of the buying chain: Vendor, then Purchase order or Expense, then the vendor bill, then Payment. An order or an expense offers only vendors that are Active.

FAQ

A vendor's licence is about to expire.

Open Expiring documents to see every document that is near its date, and upload the new one.

Can I stop using a vendor?

Yes. Set its Status to inactive. Its orders and bills keep their history.

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