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Add properties and units

Set up each building you manage, then add its units so you can quote, lease and bill them.

PortfolioUpdated 07/10/2026 · 3 min read

In this article

Getting startedStepsUnit statusesFAQ

Getting started

A property is a building or a community. A unit is one apartment, villa or shop inside it. Everything else in Ultra BMS hangs off a unit: its quotes, its lease, its rent invoices and cheques, and its maintenance jobs. Properties live in Property › Portfolio › Properties.

Before you start

  • Your role is Admin or Property Manager.
  • The owner of the building is recorded as a property owner, so you can pick them in the wizard.

Steps

Open Property › Portfolio › Properties. Each card shows the building, how full it is and how many work orders are open. Use the search box 2 or the filters for emirate, type, occupancy and year built to narrow the list, and switch between Cards and List. Click a card 3 to open the property. To create a new one, click Add property 1.

The Properties page with one card for each building, the search box and the Add property button.
  1. Add property
  2. Search and filters
  3. A property card

Fill in the Add property wizard. It has four steps: Basics (name, type, year built, floors, total units, owner, property manager), Location (address, emirate, city), Compliance (government registration number, insurance, DEWA and other utility accounts) and Review. Fields marked * are required. Use Save as draft to finish later.

Open the property to see its Overview: occupancy, annual contracted rent, rent received this year and open work orders, then the Unit mix by type. The Units tab 1 lists every unit. Click Add unit 2 to add one, or Edit property 3 to change the building’s details.

A property page showing occupancy, annual contracted rent, the tabs, the Add unit button and the Edit property button.
  1. The Units tab
  2. Add unit
  3. Edit property

Add the unit. Enter the Unit number 1 as it is labelled in the building, choose the Unit type, and give the Size and the Annual rent 2 in AED. Bedrooms and bathrooms follow the unit type. Choose the starting Status, then click Add unit 3.

The Add unit panel with the unit number, type, size and annual rent filled in.
  1. Unit number
  2. Annual rent
  3. Add unit

Open a unit from the Units tab to see everything about it in one place: its rent and deposit, the current lease with the renewal window, the maintenance jobs and the activity. Change status 1 moves the unit to another status that Ultra BMS allows from its current one. Tenant & lease 2 shows who lives there, and Open lease 3 takes you to the contract.

A unit page showing the annual rent, the lease end date, the current lease and the Change status button.
  1. Change status
  2. Tenant & lease tab
  3. Open lease

Tip — A unit that is held for a quote you converted to a contract shows Reserved, and an unleased unit can be marked Under maintenance by hand. A unit with an active lease shows Occupied.

Unit statuses

Status: Available
What it means: Empty and ready to quote.
Status: Reserved
What it means: Held for a quote you converted to a contract. Onboarding has not finished yet.
Status: Occupied
What it means: Has an active lease.
Status: Under maintenance
What it means: Not available to lease while work is going on.

FAQ

Can I manage buildings that belong to different owners?

Yes. Pick the Property owner for each building in the wizard. You choose which building you are working in from the property selector at the top of the left panel, and most pages show that building’s data.

Does the unit type change the rent?

No. The type sets the bedrooms and bathrooms. You always enter the Annual rent yourself, and a quote can offer a different rent.

How do I switch to another building?

Use the property selector at the top of the left panel. It shows the building you are working in and its number of units, and most pages then show that building’s data.

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