Ultra BMS Docs· Guides for property management
How can we help?
Step-by-step guides for every screen in Ultra BMS, from your first building to owner reports. Numbered screenshots show you exactly where to click.
Still need help?
Ask AmnaThe assistant inside Ultra BMS answers questions about your screens.
Raise a support ticketFrom Admin › Support Tickets in the app. Our team replies there.
Talk to us+971 52 771 8167
Common questions
How many people can use our workspace?
Every plan includes up to 20 users. Active and invited staff count toward the 20; tenant and vendor portal logins and deactivated users don't. Invite them from Admin › User Management. To go beyond 20, contact us.
What happens when my free trial ends?
After 14 days the workspace turns read-only for 7 days: you can still view everything but cannot add or edit. Then it locks until you subscribe.
Will you move our existing records for us?
Yes. Onboarding and data migration are free: our team imports your properties, units, tenants and cheques.
How do we pay for Ultra BMS?
We send you a monthly invoice in AED. Pay by bank transfer, cheque or cash. Your invoices are in Admin › Settings › Subscription & Billing.